Dear Business Buddy | #3
Dear Business Buddy,
As someone who has experience working from the bottom of the ladder to the top at many companies, I’ve had the opportunity to see exactly what different management styles do to a team. Let’s chat about micromanaging, and how we can escape the cycle.
How do we identify when we are doing this? It can be a few things. Sometimes it’s hard to hand off tasks that you used to do and you want them done right. It could be that the mistakes are piling up and it feels like if you don’t watch every task it will hurt your reputation and your business. It could be asking for a daily report on everything the team member worked on that day. These habits are not going to drive the goal, it's stressing you and your employees out.
What is the solution? How do I stop feeling the need to micromanage?
Let’s list it out in some steps that can help you with your team.
Create systems & procedures:
Work with your team to create systems that optimize their work and create a clear path for success.
Write out those systems and create SOP’s to help new employees find success right away and keep the employees you do have.
Have trainings for current employees make sure everyone is on the same page.
Figure out a workflow:
Write out how you get from point A to point B.
Work on efficiency and find the quickest way to resolve issues
Talk to your team on hiccups they might experience to better find a path that everyone can follow
Automations:
If you have software make sure you are using it properly. Automations can cut your employees time on smaller tasks.
Set up reminders to clients for EVERYTHING! Most automations can remind clients to pay bills, do a google review, set up a follow up appointment, remind them of their current appointment, and so much more it’s the best way to make sure nothing is missed!
Let Go:
It’s hard to let parts of your business run without your constant presence, but it has to happen for you to have sustainable growth. If you build instructions and have thought out systems the team can thrive. Be humble and open for questions, this will give you massive insights into how your team operates and what needs to be addressed.
I have been helping businesses for years and always find that the micromanaging isn’t usually due to an issue with the employees, but due to the systems they are told to follow. It is much cheaper and much less time intensive to help your current team by fixing your systems than constantly having to deal with turnover. Help your team and build them a clear path to follow.
Best,
Jadyn DePhi
Birdseye DBM Founder