Fractional Dental Operations · Washington State
You built this practice. Let's build the team and systems to match it.
For practice owners who are ready to stop running the office and start running the business. I step into your front office, fix what's slipping, and build the systems and team so it stays fixed.
- 7+ yearsinside dental offices
- Washington Statepractices and payers
- Front office & insuranceteam management included
- Your softwareCurve, Dentrix, EagleSoft, Open Dental
Monday morning at the front desk
You haven't had an uninterrupted hour to work on your practice, on growth, on hiring, on next year, in longer than you can remember. It isn't because you're doing it wrong; it's because nobody's been building the system underneath your team.
You're a great dentist. You deserve a practice that runs like one.
-
Someone called out again.So you're the one answering phones and checking patients in between your own appointments.
-
A claim was denied three weeks ago.No one caught it. Now it's aging, and it probably isn't the only one.
-
Your newest hire quit after 6 weeks.And you're back to training from scratch, with no manual to hand the next one.
I know your practice from the inside.
Before I consulted for dental practices, I worked inside them; verifying insurance, training front desk staff, and working denials myself. I know what your 8am Monday looks like. I know which Washington State payers are the hardest to work with, and how to push back.
The results come from being in the trenches with your team. I don't hand you a report and leave.
- Front Office
- Insurance
- Team Management
- Software Integration
Pick the help that fits where you are
Some practices need the fire put out first. Some need a team built. Some need someone in their corner every month. Most start with a free call.
The Front Office Revamp
Documented processes, cleaner insurance workflows, organized patient prep, and training your team can actually use; so you spend less time fixing the front and more time growing the practice.
- Fixed scope, typically 60 to 90 days
- Clear before and after documentation
- Staff training included
Best for practices with chaos that needs solving before anything else can move.
Systemize My Front OfficeRecruit to Execute
Hiring while you're chairside is how good practices end up with the wrong hire. I run the whole thing, then train your new person hands-on until they know what good looks like.
- Job posting, screening, multi-stage interviews
- Onboarding paperwork and system setup
- 30-60-90 day performance plan
Best for growing practices with little time to train new staff.
Build My Dental TeamFront Office Coverage
You've got coverage for hygienists and assistants. Why not your front office? Experienced dental front of house help that steps in for parental leave, vacation, injury, or illness.
- Curve, Dentrix, EagleSoft, Open Dental, paper charts
- Private, chain, and group practices
- Same-day help when the schedule allows
Best for a gap on the schedule and no time to hire for a few weeks.
See Coverage Details
Your Fractional Office Manager
Ongoing, expert oversight of your front office without a full-time manager's salary. Staffing issues, difficult patients, insurance problems, and breakdowns come to me, not you. Your team stays accountable, and you finally feel confident nothing is slipping through the cracks.
Unlimited real-time support for
Every month, you also get
- An on-site support dayIn-office review of systems, staff, and issues
- KPI reportingClear tracking of front office performance
- Insurance managementCredentialing, network tracking, and reporting
- Front office oversightCoaching that keeps your team consistent
- Hiring and trainingInterviews, hiring, and hands-on onboarding
- SOP upkeepManuals and processes that stay current
- Front office strategyPlanning to improve efficiency and flow
- Team supportDirect help with staff conflict and stability
Real numbers from real practices
Remove the stress, confusion, and constant interruptions; replace them with a front office that runs clean, consistent, and predictable. Here's what that looked like in the numbers.
Down from 95. Money comes in faster because claims, billing, and patient balances are being worked, not sitting unresolved.
More completed treatment, fewer dropped appointments, and better reimbursement workflows driving real production.
And it keeps climbing as systems settle in and your team stops losing opportunities day to day.
Fix the baseline codes, fix the whole contract
When these baseline codes are underpaid, everything else in your fee schedule follows. Real examples from fee schedule negotiations:
-
D2740Crown, porcelain/ceramic+19%$1,020 to $1,210
-
D0120Periodic oral evaluation+31%$39 to $51
-
D1110Adult prophylaxis+23%$80 to $98
Peace of mind, in their words
Find out where your front office is leaking time and money
Take the free Washington State Dental Front Office Self Audit. You'll get a personalized readout of what's working, what's slipping, and what to fix first.
- 15 questions
- Front desk, insurance, and team
- Free
Ready to stop being the one holding everything together?
Book a free 30-minute discovery call. We'll talk through your practice, your biggest bottlenecks, and whether working together is the right fit. No pitch; just a real conversation.
Or email info@birdseyedbm.com